Every Major Matters article
Payments. AI. Commerce. Decoded. 250 articles and counting.
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From Chatbot to Coworker: The Week AI Agents Went Corporate
OpenAI and Anthropic shipped agent management platforms within hours of each other. The message is clear: stop talking to AI and start managing it.
When Agents Trade with Agents: The Next Frontier of B2B Commerce
Enterprise automation just got a payment rail: OpenAI's new agent platform meets Mastercard's agentic tools, and B2B transactions without humans are no longer theoretical.
The Agent Org Chart: When Your Workforce Isn't Human
OpenAI's new platform frames AI agents as enterprise employees, raising a question enterprise leadership will face: what happens when headcount is measured in agents, not people?
Apple Bets on Agentic Coding
Apple does not partner easily. The company that builds its own chips, designs its own operating systems, and famously controls every layer of its stack announced on February 3 that it is integrating AI coding agents from Anthropic and OpenAI directly into…
When Your AI Takes Out Credit
Last week, Klarna joined Google's Universal Commerce Protocol. The largest buy now, pay later provider in the West is now plugging into the infrastructure that lets AI agents shop on your behalf.
When Your AI Does the Shopping
We had set this up months ago and mostly forgotten about it. The bag was running low, and Alexa, connected to an Amazon account with voice purchasing enabled, placed the order without asking. The confirmation email arrived during a meeting.